Guest Services

Vacation Rental Guest Services

Welcome Book

Each of our Champions Gate vacation rentals contains a very useful and informative welcome guide offering advice and ideas for the perfect stay in Florida. Some of the helpful information within this package includes:

  • Useful information on The Retreat at Champions Gate and facilities
  • Important arrival and departure tips
  • Useful telephone numbers
  • Details about the property
  • Vacation safety and security facts
  • Orlando and Kissimmee local area guide
  • Disney and other Orlando attraction hints
  • Useful driving tips for guests living outside of North America
  • A breakdown of important notices and checklists

Baby equipment available for any of our Rental homes:

  • Free use of a high chair
  • Free use of a child’s pack ‘n’ play
  • Free use of a child stroller
  • Full size crib rental available
  • Double stroller rental available

Any Pre-ordered Equipment will be waiting for you upon your arrival.

VIP Treatment

V.I.P Treatment

If you would like the ultimate in luxury, below is a selection of VIP services that can be arrange during your stay.


Mid-Stay Cleans or Daily Maid

Request a quote for our housekeeping staff to visit the home during your stay and provide either a one off mid stay clean or even daily maid service.

Day spa experience

Select Massage

Why travel to a spa, when you can have the spa come to you. All of our services are available to you in the comforts of your own surroundings. How you might ask? We are a unique mobile spa company, we offer all the comforts of a spa without all the travel. We’ve devoted our entire company to truly pampering our clients because “We bring the Day Spa experience to You!.

Orlando transportation

Orlando Transportation

Would you like to start your vacation in style by being picked up at the airport in a Town car or limo? Or are you are looking for a private chauffeur? Maybe you want to arrive somewhere in style with a stretch limo or Hummer? Orlando Transportation services provide affordable rates helping make your Orlando vacation a memorable one! Please visit Orlando Airport Taxi Cab or call 1-855-460-8920.

Massage Delivered Daily 10:00 am – 11:00 pm

Calls accepted 7 days a week – 9:00 am – 9:00 pm

Call (866) 977-7228 or email

East Coast Medical Network inc


Upon Physician Availability, Contact 1-877-648-5252


Vacation Home House Calls 24 Hours 7 days a Week